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var(--bg-tertiary);color:var(--text-primary);padding:10px 12px;border-radius:6px;font-size:.9rem;width:100%;box-sizing:border-box}.input:focus,.textarea:focus,.select:focus{border-color:var(--color-accent);outline:none}.threads-split{display:flex;width:100%;height:100%;overflow:hidden;gap:20px}.threads-sidebar-list{width:320px;background-color:var(--bg-secondary);border-radius:10px;display:flex;flex-direction:column;overflow:hidden;flex-shrink:0;border:1px solid var(--bg-tertiary)}.threads-detail-view{flex:1;background-color:var(--bg-secondary);border-radius:10px;display:flex;overflow:hidden;border:1px solid var(--bg-tertiary)}.thread-list-items{flex:1;overflow-y:auto;display:flex;flex-direction:column}.thread-item{padding:16px;border-bottom:1px solid var(--bg-tertiary);cursor:pointer;transition:all .2s ease;display:flex;flex-direction:column;gap:6px;text-align:left}.thread-group-header{font-size:.72rem;font-weight:700;text-transform:uppercase;color:var(--text-secondary);background-color:var(--bg-hover);padding:10px 16px;border-bottom:1px solid var(--bg-tertiary);letter-spacing:.05em;display:flex;align-items:center;gap:6px;-webkit-user-select:none;user-select:none}.thread-group-header.escalated{color:var(--color-warning);background-color:#f59e0b0d}.thread-item.escalated-item{background-color:#ef444405}.thread-item.escalated-item:hover{background-color:#ef44440d}.thread-item.escalated-item.selected{background-color:var(--accent-subtle);border-left:4px solid var(--color-warning)}.thread-item:hover{background-color:var(--bg-tertiary)}.thread-item.selected{background-color:var(--accent-subtle);border-left:4px solid var(--color-accent)}.thread-item-header{display:flex;justify-content:space-between;align-items:center}.thread-customer-name{font-weight:600;font-size:.95rem}.thread-time{font-size:.75rem;color:var(--text-secondary)}.thread-item-meta{display:flex;gap:6px;flex-wrap:wrap;margin-top:4px}.badge{font-size:.7rem;padding:2px 8px;border-radius:10px;font-weight:600;text-transform:uppercase;display:inline-block}.badge-sentiment-pleased{background-color:#10b98133;color:var(--color-human)}.badge-sentiment-neutral{background-color:#6b728033;color:var(--text-secondary)}.badge-sentiment-upset{background-color:#f59e0b33;color:var(--color-warning)}.badge-sentiment-angry{background-color:#ef444433;color:var(--color-danger)}.badge-sentiment-in_a_hurry{background-color:#3b82f633;color:var(--color-customer)}.badge-actor-agent{background-color:#8b5cf633;color:var(--color-accent)}.badge-actor-human{background-color:#10b98133;color:var(--color-human)}.detail-meta-panel{width:260px;border-right:1px solid var(--bg-tertiary);padding:20px;overflow-y:auto;display:flex;flex-direction:column;gap:20px;background-color:var(--bg-hover);flex-shrink:0}.detail-chat-panel{flex:1;display:flex;flex-direction:column;overflow:hidden;height:100%}.detail-simulator-panel{width:300px;border-left:1px solid var(--bg-tertiary);padding:20px;overflow-y:auto;display:flex;flex-direction:column;gap:20px;background-color:var(--bg-hover);flex-shrink:0}.meta-section{display:flex;flex-direction:column;gap:8px}.meta-label{font-size:.75rem;color:var(--text-secondary);text-transform:uppercase;font-weight:600}.meta-value{font-size:.9rem;font-weight:500}.chat-messages{flex:1;overflow-y:auto;padding:20px;display:flex;flex-direction:column;gap:14px}.message-bubble-wrapper{display:flex;width:100%}.message-bubble-wrapper.customer{justify-content:flex-end}.message-bubble-wrapper.agent,.message-bubble-wrapper.human{justify-content:flex-start}.message-bubble-wrapper.system{justify-content:center}.message-bubble{max-width:75%;padding:12px 16px;border-radius:12px;font-size:.9rem;line-height:1.4;word-break:break-word}.message-bubble-wrapper.customer .message-bubble{background-color:var(--color-customer);color:#fff;border-bottom-right-radius:2px}.message-bubble-wrapper.agent .message-bubble{background-color:var(--bg-tertiary);color:var(--text-primary);border-bottom-left-radius:2px;border-left:3px solid var(--color-accent)}.message-bubble-wrapper.human .message-bubble{background-color:var(--bg-tertiary);color:var(--text-primary);border-bottom-left-radius:2px;border-left:3px solid var(--color-human)}.message-bubble-wrapper.system .message-bubble{background-color:var(--bg-hover);color:var(--text-secondary);font-family:monospace;font-size:.8rem;max-width:90%;border-radius:6px;border:1px dashed var(--bg-tertiary)}.message-meta{font-size:.7rem;color:var(--text-secondary);margin-top:4px;display:block}.message-bubble-wrapper.customer .message-meta{text-align:right;color:#ffffffbf}.chat-input-bar{padding:16px 20px;border-top:1px solid var(--bg-tertiary);display:flex;gap:12px;background-color:var(--bg-hover);flex-shrink:0}.objectives-list{display:flex;flex-direction:column;gap:8px}.objective-item{display:flex;align-items:center;justify-content:space-between;padding:8px 12px;background-color:var(--bg-primary);border-radius:6px;border:1px solid var(--bg-tertiary)}.objective-item-left{display:flex;align-items:center;gap:8px}.objective-title{font-size:.85rem;font-weight:500}.objective-title.completed{text-decoration:line-through;color:var(--text-secondary)}.bikbot-grid{display:grid;grid-template-columns:repeat(auto-fill,minmax(340px,1fr));gap:20px;width:100%}.card{background-color:var(--bg-secondary);border:1px solid var(--bg-tertiary);border-radius:10px;padding:20px;display:flex;flex-direction:column;gap:12px;text-align:left}.card h3{margin:0;font-size:1.15rem;font-weight:600}.card-meta{font-size:.8rem;color:var(--text-secondary)}.modal-overlay{position:fixed;inset:0;background-color:#000000b3;display:flex;justify-content:center;align-items:center;z-index:999}.modal-container{background-color:var(--bg-secondary);border:1px solid var(--bg-tertiary);border-radius:10px;width:480px;max-width:90vw;display:flex;flex-direction:column;overflow:hidden}.modal-header{padding:16px 20px;border-bottom:1px solid var(--bg-tertiary);font-weight:600;font-size:1.1rem}.modal-body{padding:20px;display:flex;flex-direction:column;gap:14px}.modal-footer{padding:14px 20px;border-top:1px solid var(--bg-tertiary);display:flex;justify-content:flex-end;gap:10px}@keyframes pulse{0%{opacity:.4}50%{opacity:1}to{opacity:.4}}.processing-pulse{display:inline-flex;align-items:center;gap:6px;font-size:.75rem;color:var(--color-accent);font-weight:600;animation:pulse 1.5s infinite}.processing-dot{width:8px;height:8px;background-color:var(--color-accent);border-radius:50%;display:inline-block;animation:pulse 1.5s infinite}.load-new-threads-banner{background-color:var(--accent-subtle);border-bottom:1px solid var(--bg-tertiary);color:var(--color-accent);padding:10px 16px;font-size:.8rem;font-weight:600;cursor:pointer;text-align:center;transition:background-color .2s ease}.load-new-threads-banner:hover{background-color:var(--bg-tertiary)}.login-overlay{position:fixed;inset:0;background-color:var(--bg-primary);display:flex;justify-content:center;align-items:center;z-index:10000}.login-card{background-color:var(--bg-secondary);border:1px solid var(--bg-tertiary);border-radius:12px;padding:40px;width:400px;max-width:90vw;box-shadow:0 10px 25px -5px #0000001a,0 8px 10px -6px #0000001a;display:flex;flex-direction:column;align-items:center;text-align:center;gap:16px}.login-card h2{margin:0;font-size:1.8rem;font-weight:700;color:var(--color-accent)}.login-card p{margin:0 0 12px;font-size:.95rem;color:var(--text-secondary);line-height:1.5}.login-loading{font-size:.9rem;color:var(--color-accent);font-weight:500}.login-error{font-size:.85rem;color:#fff;background-color:var(--color-danger);padding:10px 14px;border-radius:6px;width:100%;box-sizing:border-box}.btn-google{display:flex;align-items:center;justify-content:center;gap:12px;width:100%;padding:12px;border:1px solid var(--bg-tertiary);border-radius:8px;background-color:var(--bg-secondary);color:var(--text-primary);font-size:1rem;font-weight:600;cursor:pointer;transition:background-color .2s ease,border-color .2s ease}.btn-google:hover{background-color:var(--bg-hover);border-color:var(--color-accent)}.mock-login-section{width:100%;display:flex;flex-direction:column;gap:12px;margin-top:10px}.mock-login-section .divider{display:flex;align-items:center;text-align:center;font-size:.75rem;color:var(--text-secondary);font-weight:600}.mock-login-section .divider:before,.mock-login-section .divider:after{content:"";flex:1;border-bottom:1px solid var(--bg-tertiary)}.mock-login-section .divider:not(:empty):before{margin-right:.5em}.mock-login-section .divider:not(:empty):after{margin-left:.5em}.mock-login-hint{font-size:.75rem;color:var(--text-secondary);line-height:1.4}